We're happy to help!

Questions, concerns...? We want to help. Send us a message below

Thanks for contacting us. We'll get back to you as soon as possible.

FAQs

Have a quick question?
Check our FAQs for a quick answer

Office

2449 SW Calgan Street
Port St. Lucie, FL 34953

Email us

support@aromatick.com#

Call us

Phone: (772) 212-2980
8:00AM - 5:00PM EST

Frequently asked questions

Have questions? We’re here to help

How long does it take to complete an order?

Orders are processed within 24 - 48 hours from the purchase date. Tracking will be provided once completed.

What is your return policy?

Unhappy with your order? We offer a 30-day return policy. Learn More

What should I do if there is a problem with my order?

Please reach out to our support team through email. Include your name and order number for reference. 

How long does shipping usually take?

Shipping estimates are between 2 - 5 business days to the United States.

What are Tester Fragrances?

A perfume tester is a brand-new, unused bottle of fragrance provided by a manufacturer to retailers so customers can test the scent. It contains the exact same fragrance as the retail version but typically comes in simpler, less expensive packaging, such as a plain box instead of a decorative one, and may or may not include a cap