Products that are found to be defective upon arrival may be returned for credit or exchange.

Eligibility Window: You must report and return defective products within 15 days from the date of shipment.

Condition for Return: You must return the entire product, including all manuals, accessories, and components, in the original packaging.

Restocking Fee: If the defective return is incomplete (missing items, manuals, or original packaging), it may be subject to a restocking fee of up to 20%.

Refunds for Defectives: If you choose a refund for a defective unit, the shipping and handling charges are non-refundable.