1. Browse our collections and add items to your cart
2. Click the cart icon and review your items
3. Click "Checkout" and enter your shipping information
4. Choose your payment method
5. Review and confirm your order

You'll receive an order confirmation email immediately after purchase.

• Visa, Mastercard, American Express, Discover, Diners Club, and JCB
• Apple Pay, Google Pay, and Shop Pay
• PayPal
• Shop Pay Installments (4 interest-free payments on eligible orders, subject to approval)

All payments are processed securely through encrypted payment gateways. We never store your full card number. See our Payment Policy for details.

We ship fast, so speed matters here.

• Within 1 hour of ordering: contact us right away at rodney@aromatick.com or (772) 212-8396. We'll do our best to accommodate your request.
• After 1 hour: your order may already be packed for shipment. Once it ships, you'll need to wait until it arrives and then start a return.

We don't offer gift wrapping right now. We can include a gift receipt on request: just add a note at checkout or email us after ordering.

Only one discount code can be applied per order. If you have more than one, choose the one that saves you the most. Discount codes can't be combined with other promotions unless specifically stated.

• Orders under $59: $3.99 flat-rate Standard Shipping
• Orders of $59 or more: free Standard Shipping, applied automatically at checkout

All 50 U.S. states, plus APO/FPO/DPO military addresses. Alaska, Hawaii, and military addresses may take longer. We don't ship internationally at this time.

• Dispatch: decants, Aromatick Originals, and discovery sets ordered by 2 PM ET, Monday–Friday, ship the same day from Port St. Lucie, FL. Orders that miss that day's USPS pickup ship the next business day. Weekend orders ship Monday.
• Delivery: typically 3–5 business days after shipping.
• Full-size bottles: ship directly from our authorized U.S. suppliers, usually within 1–5 business days; most arrive within 4–9 business days of your order. Orders with both may arrive in separate packages.

See our Shipping Policy for the full details.

• Click the tracking link in your shipping confirmation email
• Use our order tracking page
• Log into your account to view order status

Tracking information typically updates within 24 hours of shipment.

Lost packages: if tracking shows "delivered" but you haven't received it, check with neighbors and your building's office first. Still missing? Contact us within 72 hours of the expected delivery date and we'll help file a claim with the carrier.

Damaged packages: photograph the box and product before opening, then email rodney@aromatick.com within 48 hours of delivery with the photos. We'll send a replacement or issue a refund.

Yes, 100% authentic, guaranteed. We can offer better prices because:

• Retail bottles come through Wholesale2B's authorized wholesale suppliers
• We operate online, with no expensive retail storefronts
• We accept lower margins to pass savings to you
• Decants let you buy just the amount you want

Learn more on our Authenticity Guarantee and Authorized Resale pages.

• Check the batch code: it's usually on the bottom of the box and bottle. Free sites like CheckFresh.com or CheckCosmetic.net show its production date.
• Inspect the packaging: look for high-quality printing and no spelling errors.
• Examine the bottle: authentic bottles have quality sprayers, clean glass, and crisp labels.
• Compare the scent: it should match what you'd smell in a department store.

If you have any concerns, contact us right away and we'll verify or replace it.

These abbreviations indicate fragrance concentration:

• Parfum (Extrait): 20–30% concentration. Strongest and longest-lasting (8+ hours)
• EDP (Eau de Parfum): 15–20%. Strong and long-lasting (6–8 hours)
• EDT (Eau de Toilette): 5–15%. Lighter, moderate lasting (4–6 hours)
• EDC (Eau de Cologne): 2–4%. Lightest, shortest lasting (2–3 hours)

Higher concentrations are stronger and last longer, but also cost more.

Yes, and we always say so in the product title and description:

• Retail bottles: new, unused bottles in their retail packaging
• Testers: authentic fragrances made for in-store sampling. Same liquid as the retail bottle, but often in plain packaging or no box.
• Decants: 5ml, 10ml, and 20ml sizes hand-filled by us from genuine bottles we purchase and verify

• Keep away from direct sunlight: UV light breaks down fragrance molecules
• Store in a cool, dry place: avoid bathrooms (humidity damages fragrances)
• Keep caps on: air exposure causes oxidation
• Use the original box: it protects from light
• Temperature: room temperature is ideal (60–70°F)

Properly stored fragrances can last 3–5 years or longer.

• Timeframe: 30 days from delivery
• Condition: unopened, unused, and in original packaging
• Refund: to your original payment method. Return shipping is paid by you, and original shipping charges are non-refundable.
• Process: contact us to start a return, receive return instructions, then ship the item back

Opened or used items can't be returned unless they arrived damaged, defective, or not what you ordered. See our Refund Policy.

1. Email rodney@aromatick.com with your order number
2. Tell us which product you'd like instead
3. We'll send return instructions
4. Once we receive your return, we'll ship the new item

The item must be unopened and in original condition. If there's a price difference, we'll refund or charge it accordingly.

Customer-initiated returns: you pay return shipping.

Our error or a defective product: we cover return shipping and send you a prepaid label.

Tip: use a trackable shipping method so your return arrives safely.

We're sorry if that happens. Contact us right away at rodney@aromatick.com or (772) 212-8396 with:

• Your order number
• Photos of the product and packaging
• A description of the issue

We'll send a replacement or issue a full refund, your choice, and provide a prepaid return label for the incorrect or damaged item.

• Inspection: 1–2 business days to verify condition
• Refund processing: 1–2 business days
• Bank processing: 5–10 business days for funds to appear (varies by bank)

You'll get an email confirmation once your refund has been processed.

No, you can check out as a guest. An account gives you faster checkout with saved addresses, plus your order history and tracking in one place.

1. Go to the login page
2. Click "Forgot password?"
3. Enter your email address
4. Check your email for reset instructions
5. Create a new password

No email within 10 minutes? Check your spam folder or contact us for help.

• Click "Unsubscribe" at the bottom of any marketing email
• Log into your account and update your email preferences
• Email us at rodney@aromatick.com

You'll still receive order confirmations and shipping updates, since they're part of your purchase.

• Email: rodney@aromatick.com
• Phone: (772) 212-8396 (Mon–Fri, 9 AM–6 PM ET)
• Mail: 2449 SW Calgan St, Port St. Lucie, FL 34953 (not a storefront; no in-person pickup)

We typically reply to emails within 24 hours on business days.